Image work is personal.
It can be intimate.
It is always enlightening.
There are moments of clarity. And of puzzlement.
It can be emotional.
Especially when that $3500 cashmere sport coat you bought in 1998 hits the Goodwill pile.
Sometimes you will “see” what I am showing you, sometimes you may not.
Talking “image” is a new language to many. Sometimes you may have to work around a bit to say what you feel.
Sometimes I may not hear you in the way you desired the first time.
But I will always be kind.
And I will always give you 110%.
And I will always rejoice and delight in your breakthroughs.
So back to the guarantees:
#1 I do not accept money from unhappy clients.
#2 If you bought J.Hilburn from me, I am proud that the company I work with will allow returns, exchanges, remakes, tailoring for any reason with in 3 months of delivery.
My only ask of you is you tell me what’s going on as soon as you are aware, that you give me a chance to fix it and that everybody is nice.